Shipping & Delivery Policy. - chandramolayurveda.com

At Chandramol Ayurveda, we are dedicated to providing a smooth, reliable, and timely delivery experience to all our customers across India. We take utmost care in processing, packaging, and shipping your orders so that they reach you in perfect condition.

Order Processing Time

All orders placed on our website are processed within 1–2 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.
During peak seasons, sales, or promotional offers, processing time may slightly increase.

Shipping & Delivery Time

We aim to deliver your order within 5–7 working days across India.

Delivery timelines may vary depending on your location, courier partner availability, and external factors.
Remote or rural areas may take slightly longer for delivery.
We work with trusted courier partners to ensure safe and timely delivery.

Product Quality & Packaging

We take pride in maintaining the highest quality standards:

All products are 100% authentic
Directly sourced from Chandramol Ayurveda
Securely packed to prevent any damage during transit

Each order goes through a quality check before dispatch to ensure you receive the best product.

Order Tracking

Once your order is shipped, you will receive a tracking ID via Email and/or SMS.

You can track your order in real-time using the provided tracking details.
In case you do not receive tracking information, you can contact our support team.

Delivery Delays

While we strive to deliver your order on time, delays may occur due to:

Weather conditions
Courier service disruptions
High order volume
Unforeseen logistical issues

We appreciate your patience and understanding in such situations.

Important Guidelines

Please ensure that your shipping address and contact details are accurate to avoid delivery issues.
If a delivery attempt fails due to incorrect details or unavailability, re-delivery may take additional time.
Chandramol Ayurveda will not be responsible for delays caused due to incorrect information provided by the customer.